Returns & Exchanges

At Mau, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your selection isn't the perfect fit, we are here to help you find the right style or process a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt until the return is processed.

4

Receive Your Refund

After our team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing